Frequently Asked Questions

We have compiled a list of answers to questions we get asked a lot. We hope you'll find your answer here too. If not, please go to our Contact Us or Get A Quote page to ask your question.

Q: Do we have to pay for the Quotation?

A: No, All quotes are free and non obligatory.

Q: Can the Shade Sail be attached to the house?

A: It depends, generally if the house has a double brick outer wall then we will say yes.

Q: Do we need shire approval?

A: Yes approval is necessary for Patios, Gazebos and sometimes it is Necessary for Shade Structures and Shade Sails.

Q: Who does the application for the Building License and who pays for it.

A: We do the application on your behalf. The current Building License fee is included in the quote for a Patio or Gazebo. Any other fees are extra. However for a Shade Sail all shire fees are extra.

Q: What is the shade cloth's UV rating?

A: We generally use 95%, but the rating varies for the different colours.

Q: Is the shade cloth waterproof?

A: No, not 100%. In a light rain the moisture will run off, but in a heavy downpour, a little water will come through.

Q: Do you weld your trusses or use brackets to join them?

A: Our trusses are all fully welded.

Q: What steel do you use?

A: We only use fully galvanised steel.

Q: Do you use separate gutters for the patio?

A: It depends on the client, we can either use separate or box guttering.

Q: Can you match the colour of the steel to my colours on my house?

A: All colorbond colours are available and in most cases we can either match your colour or come very close to it.

Q: What sheeting is available?

A: There is a large variety of either colorbond or heat reflective poly- carbonate available. It is best to discuss your options with our consultant.

Q: What about the fittings?

A: All fittings are marine grade 316 stainless steel.